Shelley Burgess

Reflections of an educational learner and leader


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5 Steps to Help Your Crew Embrace Change

My friend George Couros reminds us in his book The Innovator’s Mindset  that “Change is an opportunity to do something amazing.”. I wholeheartedly agree.

In my experience, it can be a long journey for some people on the team to see the upside of the change.  Unfortunately, the reality is they often get overwhelmed by it.  As an educational leader who admittedly asked a lot of people, I often found myself in my office or in a classroom where someone on my team would confess that they were overwhelmed and didn’t think they could “do it”.  As a leader who genuinely cares about people and believes wholeheartedly in supporting my team, this was always challenging for me.

So it got me thinking… How could I respond in a way that conveys my genuine compassion for the person without letting her “off the hook”?

Over time, and after a few bumpy conversations, I found that there were five components to a successful conversation with a person who was feeling overwhelmed by the work we were trying to do:

  1. Acknowledge change can be hard. Don’t dismiss their feelings of being overwhelmed or the feelings of “I can’t do this”. They are real… treat them as such. Express understanding, demonstrate empathy and let them know you care.
  2. Remind them of the why. Revisit the reasons for the change, the best hopes for the change, the “data” that helped us decide this change was critical for our school community.  If you followed the Lead Like a PIRATE practice of involving the people impacted by the decision in the decision making process, reconnect them with the reasons they decided to support it in the first place. Be genuine, be specific, be thorough.
  3. Remind them of their value. Let them know you believe in them, that they are an essential member of the team and that we can’t do it without them. Share the confidence you have in them to do this.
  4. Offer support.  Ask “How can I help?” “What do you need from me?” “Is there something we can take off your plate?”  If they share something that you can do… Do it! Commit! Follow through and make sure they have the support they need.
  5. Thank them.  Express your gratitude for their commitment, for their perseverance, for their willingness to push through the challenges to make school AMAZING for kids.

While not foolproof, I (and leaders I have coached) have used this process many times with great success. Change IS an opportunity to do something amazing, but we also have to be wiling to coach and support our crew on the roller coaster ride that change can bring for them.

 


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Busy is not a Badge

I just finished hosting #satchatwc with my awesome co-moderator, Beth Houf.  The chat today focused on strategies to help us prioritize our time. This tweet exchange with Robert Abney and Sandy King stuck with me…

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As educators, the reality is our work is never done. There is no finish line. We add more to the “to do” list than we cross off.

We will always have more on our plates than we can tackle each day, so the real challenge is this:

How do we take control of our time?

 

Great leaders master this. They spend the majority of their time doing the work that matters most. They create systems to get the essential components of the “job” done and free up their time to do the meaningful “work”.

Like all leaders, great leaders are busy all day long, but at the end of the day…

Busy is not their badge… Making an IMPACT is!

 


From the Bottom of Our Hearts – Thank You!

A couple of weeks ago, @BethHouf and I were thrilled (and just a bit nervous) to release our book Lead Like a PIRATE: Make School Amazing for Your Students and Staff. What an incredible, soul-searching journey this has been.  We have worked on and wrestled with this book for about eighteen months and had moments of both loving it and hating it.  We had times where we were excited to push forward and times where we thought about giving up. We grappled with what to keep in and what to leave out.

While we have had incredible conversations for years about our collective philosophies and leadership practices, there is something about taking those thoughts and putting them on paper that makes us vulnerable and is honestly a bit scary.  We are both passionate educators who love what we do, and we are both continuous learners, so sometimes what we believe today can shift and change as we learn and grow over time.  There is something so permanent and final, though, about putting our best thinking today on the pages of a book. Through the power of friendship, our love for this incredible work of being educators, and some continuous nudging from Dave, we finished our book. And then…

…we turned it over to you. We put it out into the world with our fingers and toes all crossed in anticipation of the reception it would receive. We  hoped people would connect with what we had to say and find relevance in the stories we wanted to share. And while we were hoping for the best, we were also gearing ourselves up to be prepared if people’s reactions went the other way.

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What has happened over the past couple of weeks has been nothing short of awesome. We can’t truly express the depth of our gratitude for all of you who have been sharing your thoughts, reflections and take-aways from Lead Like PIRATE on Twitter, Facebook,  Instagram, Amazon and so many other places, including an awesome live #IMMOOC chat with George Couros (@gcouros) and Katie Martin (@KatieMTLC) and the follow up chat w/co-host Tara Martin (@Tara MartinEDU).  Your support, your kind words, and your positive energy have far exceeded any expectations we had.

 

From the bottoms of our hearts – Thank you!

We hope you will continue to share and connect with us using the #LeadLAP hashtag.

And… if you are interested, Nancy Alvarez (@techwnancy) and Todd Schmidt (tsschmidty) are moderating a Voxer book study starting April, 9th. We would love to have you join us!

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